EMI announced a new service with iTunes called the iTunes Pass. Essentially, it gives you temporary access to an artist's library. While I think Apple should be investigating it's options in terms of subscription based services on top of pay-per-song, I think this is a horrible start.
The pilot program is a pass for Depeche Mode. The terms aren't exactly clear, but it seems to involve a 15 week pass to Depeche Mode's upcoming content for $18.99. No old content. Just the upcoming album, plus a few singles and videos. For twice the cost of the album itself.
You get to keep the content, but let's not kid ourselves; this is the "deluxe version" of an album presented as subscription access to trick people into thinking they're getting more bang for their buck. While die hard DM fans will probably bite, I don't see any success coming out of this gimmick.
iTunes marketing seems to be losing its touch.
Showing posts with label iTunes. Show all posts
Showing posts with label iTunes. Show all posts
Wednesday, February 25, 2009
Thursday, January 29, 2009
iTunes DRM upgrade: now per song, but I'm still not happy

MacRumors has reported that iTunes is now allowing folks to upgrade their previously purchased DRM songs to DRM-free on a 'per track' basis instead of having to upgrade their entire library at once.
While this is a step in the right direction, it's still insulting to loyal Apple customers.
Apple is trying to pass this scheme off as a chance to upgrade the bit rate of your song from 128kps to 256kps, charging you 30 cents for the better bit rate. But most users could care less about the higher bit rate, and probably aren't going to notice the difference unless they have a serious sound system hooked up to their computer. From my perspective (which I think is shared by a large amount of veteran iTunes customers), I'm being charged 30 cents for a song I've already purchased just to have the right to play it on a device of my choice.
Does that sound like an honorable business decision to you?
While I love Apple software and hardware (I just bought iLife '09, and will post a review once I have a chance to play with it), I feel as though I'm being punished for the business I've given to the iTunes store for the past few years (over 4000 tracks worth of business). Since I currently have no need to play the songs on other devices, I won't be upgrading my songs, and going forward, my business is going to Amazon.
I'm hoping by the time iTunes incorporates the layered pricing structure, they'll come up with a better offer. What are the chances someone is going to want to pay an additional 30 cents for a song they've already bought for 99 cents, and is now available for 30 cents less?
(FYI - this isn't the first time Apple has defecated on their customers. In 2007, they charged people who had recently bought new Macs an additional $2 after the purchase just to activate the 802.11n wireless capabilities already built into the computer).
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